TYPE:SalesMODEL:Golf GTIYEAR:2025
Alvaro made the purchasing experience very easy and helped with making everything was the exact way we wanted it!
Average Score (261 reviews):4.4
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:JettaYEAR:2025
Mr. Alvaro Remedio did an excellent job on our first purchase (VW Atlas) and that is why we came back and purchased another vehicle (Jetta) with him.
TYPE:SalesMODEL:AtlasYEAR:2025
I had a great experience throughout the entire process. Nick and Brandon never hesitated to answer any questions and were extremely willing to help me with making it the easiest and best purchase!
TYPE:SalesMODEL:AtlasYEAR:2025
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
My appointment was for 11:30 am I arrived at 10:50 am. They accepted my vehicle right away. I was told this would be a 2 and 1/2 hour service. My vehicle was not ready until 3:00pm that day. No one contacted me to let me know there was a delay. If you would send status updates it would help elevate some aggravation and gain you some understanding from your customers. Beyond that, everyone was very nice and the resulting service to my car was great. Thanks, Christy
TYPE:SalesMODEL:AtlasYEAR:2025
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
When it came to making the deal, everything was explained, each step in the process was explained and I always knew what was going on, from looking at my possible trade-in to the communication with the bank.
TYPE:ServiceMODEL:JettaYEAR:2024
Wait time was too long for an oil change. The lack of supplies falls on management. Customer service agents seemed disengaged and unprepared.
TYPE:ServiceMODEL:AtlasYEAR:2024
Easy drop off, loaner was ready to go.
TYPE:SalesMODEL:AtlasYEAR:2025