Average Score (272 reviews):4.5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

272 Ratings

4.5 Average

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  • Nastassia A.07-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Things from glovebox all over and under from seat, trash left in back seat, car was not washed, nor vacuumed

  • Alexandria D.07-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Great staff and amenities

  • Jacob P.07-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    .

  • Aerial C.07-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Juan V.07-15-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    Everything was smooth and easy transaction.

  • Tina M.07-11-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    When arriving to the service area for my scheduled oil change appointment, I could see clearly the service area was very busy due to unloading new vehicles. With all of the commotion, it was not clear where to put my car and where to ask for the service area After sitting in my car for 15 minutes I decided to get out and flag down an attendant.

  • Nelson B.07-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    We were 3 days from leaving for Florida and had no appointment and major issues. The team was able to get us in the next day and have us out a day before we had to leave. We had no issues while on vacation. Thank you Team.

  • Alexis P.07-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Charla B.07-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Blanca P.07-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2023