Average Score (261 reviews):4.4

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

261 Ratings

4.4 Average

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  • Matt H.11-22-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Jenna C.11-21-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Skylar was fantastic, she made me feel very comfortable and did not add pressure to the experience, her follow up and help has been great

  • Jessica W.11-21-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Ann B.11-21-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    My car needed a new alternator- it was in the shop for a week. I had to call to get information daily. I did not receive calls or updates from the dealership. I have 4 kids and work full time and asked for a loaner but there was not one available.

  • Cheryl H.11-19-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    My car was not serviced on tge day of my appointment, discussed issues with service manager.

  • Brandon B.11-19-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Jacob P.11-17-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Thanks for the bottle of water in the cup holder !

  • Darrell J.11-17-2024

    TYPE:ServiceMODEL:ArteonYEAR:2023

    No issues, satisfied.

  • Derrick J.11-17-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Zachary W.11-17-2024

    TYPE:ServiceMODEL:JettaYEAR:2021