Average Score (261 reviews):4.4

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

261 Ratings

4.4 Average

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  • Lynette S.12-13-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    No issues with this visit

  • Michael H.12-13-2024

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Sami M.12-12-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    I had an excellent car buying experience with VW of Little Rock Arkansas. The dealer had a friendly team that truly listened and strived to meet my needs. I offered a fair buying price below the MSRP value, and it was accepted. The whole process was quick and efficient, from walking in to driving out. I highly recommend this dealership with out any hesitation to friends and family, and I will definitely return if needed.

  • Russell H.12-12-2024

    TYPE:SalesMODEL:AtlasYEAR:2025

    Our salesman, Ian, was great. He did a good job of showing us the car without a lot of "sales talk". He was honest and respectful and followed up.

  • Lorena R.12-12-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

    Me gustó mi visita porque buscaron las soluciones a mis problemas con mi auto y buscaron ayuda en mi idioma para que fuera más fácil para mi gracias a todos por sus atenciones y en especial a don Jose del departamento de partes

  • Christopher W.12-12-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Dylan S.12-10-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    I interacted with 2 salesman. The first was over the phone and helped me set up an appointment and then he never showed. The second was not transparent through the paperwork process and didn’t even give me the incentive price that was shown online. Then I had to make an hour long drive back to the dealership just to get the floor mats that were not left in the vehicle.

  • Timothy P.12-07-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    We had a wonderful experience with a great saleswoman, Ana! She was so patient, kind and fun! The whole crew was great! We could not have asked for a better experience!

  • Stephanie R.12-05-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    No pressure to buy, very helpful sales people, overall best experience I have had in a long time.

  • Charles J.12-05-2024

    TYPE:SalesMODEL:TiguanYEAR:2024