Average Score (261 reviews):4.4

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

261 Ratings

4.4 Average

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  • Bram K.02-01-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    the sales staff was excellent - they (Kareem) provided us with many options and helped us navigate our decisions the finance staff was friendly and very informative

  • James H.02-01-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Kyle I.01-31-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    The purchase of this vehicle was extremely smooth and the sales man was great.

  • Jason T.01-30-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Linda L.01-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Friendly, courteous and completed in a timely manner.

  • Stephen C.01-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    problem was not fixed. i was supposed to receive a courtesy vehicle and they refused to help get me one for the three days they kept my car. i have to wait a month or more to get an appointment, so when i picked my car up and noticed it wasn't fixed, i went back to the dealership to schedule another appointment; i called around that date and found the appointment was never actually scheduled. now im waiting ANOTHER month to get back in.

  • Evelyn G.01-28-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Charles H.01-27-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Great team! They worked very hard to get me the vehicle I wanted. Always available for questions and kept me in the loop each step of the way.

  • Tommy W.01-26-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Very professional and on time

  • Kevin T.01-25-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Friendly and prompt on returning calls and inquiries on products.