Average Score (261 reviews):4.4

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

261 Ratings

4.4 Average

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  • Brenda S.04-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Desiree B.04-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Roger L.04-06-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Great communication and service

  • Janis N.04-04-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    Everyone at the dealership spoke to us and made us feel welcome. They seemed happy to be there even though it was a rainy day.

  • Danny Y.04-04-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Marilyn C.04-01-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Gynell D.03-28-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    I wish they would leave my radio and cd player alone now all I can get is the radio, cd player, I can’t get it to work. Looked through the VW book and can’t find anything. Leave my stuff alone including steering wheel adjustment as well as seat.

  • Lauriona C.03-25-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    I absolutely love the vehicle and had an amazing experience with the dealer, Tre. He was incredibly knowledgeable about Volkswagen vehicles and made the entire process smooth and stress-free. Unlike some dealerships where you can sense they see you as just a sale, Tre treated me with genuine respect and truly listened to my preferences for the car I purchased. I never felt pressured or uneasy—just calm and confident in my decision. Every person I interacted with at the dealership was friendly, professional, and a pleasure to speak with. I definitely will be recommending others to car shop with you all.

  • Laura S.03-25-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Jeana M.03-24-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    Abidemi Kareem was patient and very informative while I was shopping for my new VW. Very knowledgeable of all the VW products and services with each vehicle. Enjoyed working the Brandon in the finance department as well. They continued to work hard to keep my business.