Average Score (261 reviews):4.4

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

261 Ratings

4.4 Average

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  • Christopher G.05-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    It took several hours for an oil change and tire rotation. I was told at 3:35 that the air machine was rebooting but didn’t my car until 5:20. Then I was given the report on repairs and when asked to be shown the alleged engine leak I was shown the side of the side with no visible sign of leak. It would be nice to get video footage of the recommended repair.

  • Skylar A.05-23-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2025

  • Leigh R.05-20-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Poor communication. Lack of staffing.

  • Hannah N.05-20-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Alice N.05-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Friendly staff very professional.

  • Patricia V.05-19-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    We found the vehicle we were looking for at a great price. Jake Pitts was instrumental at helping us to find the car that fit our needs and desires and we are extremely happy with the ID4

  • Justin W.05-14-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Amie C.05-13-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    2nd purchase I've made and I love the honesty of this place

  • Ryan A.05-13-2025

    TYPE:SalesMODEL:Golf RYEAR:2025

    Great service. Alvaro helped me get the car I needed and stayed In communication with me and responded promptly

  • Robert B.05-12-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

    Everything super. 5 stars to yall